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Umrah DIY

Planning to travel in a group?

We offer customised tours for medium to large groups - companies, clubs, school or families trips, we craft travel itineraries according to your needs.

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Country Code

Malaysia +60

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Strategic Locations

For pilgrims' ease and comfort, hotels are carefully handpicked to be closer to the Haramain.

Cashless Medical Treatment (MedicAssist)

In case of emergency, get treated with ease and speed

Earn Airasia Points

Redeem your points to travel, shop, feast and more on airasia Super App.

3x Guided Umrah

Make the most of your Umrah with guidance from experienced Mutawwif

Porter Service

Enjoy a smooth and worry-free Umrah journey with us

Umrah Gallery

Travel Processes

Pre Flight

  • Submission of documents after booking is confirmed
  • The Umrah course will be conducted 1 month before departure

In Flight

  • Comfortable flights
  • Experienced young mutawwif & mutawwifah guidance

At the Destination

  • Porter's service for the IKHLAS pilgirms
  • Scheduled activities for Umrah and Ziarah

Post Trip

  • IKHLAS will continue to provide services until the pilgrims arrive at their destination
  • IKHLAS will always be in touch with the pilgrims as SAHABAT IKHLAS

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Frequently Asked Questions

What are the types of Umrah packages offered?

IKHLAS Umrah offers affordable, convenient and comprehensive packages to meet the diverse needs of pilgrims across the region. The latest packages available are:

• Umrah Super Economy (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Economy (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Standard (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Premium (9 Days 7 Nights & 12 Days 10 Nights)

What is included in my Umrah package?

• Flight ticket

• Baggage Allowance

• 5 or 3 nights in Medina

• 5 or 4 Nights stay in Mecca

• 1 Night in Taif (Umrah Premium only)

• Airport tax and fuel surcharge.

• Umrah/Tourist Visa

• Insurance: Included in the Visa (Tourist or Umrah)

• Accommodation, meals and drinks as stated in the itinerary (except Umrah Super Economy)

• Transportation by bus for tours and travel stated in the itinerary

• Exclusive IKHLAS merchandise (except Umrah Super Economy)

What is the Standard Operating Procedure (SOP) for the prevention of Covid 19 for the implementation of the journey to perform Umrah?

Malaysia SOP

1) Make sure you have received 2 doses of vaccine and 1 dose of booster.

2) Healthy and no symptoms of COVID 19. If necessary, get a letter of confirmation from a doctor.

3) Prepare a passport that is still valid for at least 6 months, 4 pieces of pictures measuring 4 x 6 cm and an ACYW 135 injection book.

I am a staff of Capital A (AirAsia) also known as an Allstar. Is there a special rate and how do I make a booking?

Allstars get to enjoy a special discount on all IKHLAS Umrah packages. Here is how you can apply:

Provide the following information during the booking process:

a. Valid email address

b. Staff ID

Kindly note that the discount does not apply to mixed carriers. Allstars must fly with AirAsia X only.

Please note that the offer is currently available only for citizens of Malaysia, Indonesia, Bangladesh, Singapore and Brunei. If you hold a foreign visa from Indonesia or Bangladesh, the processing time takes up to 30 operational days. We kindly request you to avoid last minute bookings if you are not a Malaysian citizen.

*The special discount does not applied to Embargo/ blackout period.

What is the visa type provided by IKHLAS Umrah for the pilgrims?

Umrah visa (*subject to the Pilgrim's Nationality and current situation and circular issued by the Kingdom of Saudi Arabia)

What documents are needed for visa application?

Pilgirms need to prepare:

Documents 1, 2, 3 and additional documents as required.

1) International passport that is still valid for 6 months prior to the date of departure with 6 blank pages.

2) 4 pieces of pictures for Umrah Visa measuring 4 x 6cm with white background and 80% face size. (Male: Without songkok / Female: Veiled)

3) Biometric confirmation detail through pilgrim's registered email.

4) Book/letter of meningitis injection ACYW135.

5) Copy of Covid 19 vaccine injection certificate and booster dose (booster).

*Additional documents for non-Malaysian citizens please consult with

What types of vaccine are required to perform Umrah?

  • 2 doses of Covid-19 vaccine and 1 dose of booster.
  • Meningitis vaccine ACYW-135.

Do I need to purchase additional insurance?

  • All registered pilgrims will be offered Covid 19 insurance provided by the Saudi Arabian government when applying for a Tourist Visa. This contribution is included in the package. This insurance is valid for one month from the day of arrival in Saudi Arabia. If the guest wants to purchase additional coverage, we strongly encourage doing so.

Should you need extra coverage, you are encouraged to take additional insurance.

When will the Umrah course be held?

Umrah courses will be organised a month before the departure date and updated from time to time to all pilgrims who have registered.

What is the deposit amount and when should I make full payment?

The deposit amount is MYR1,000 per person and full payment is required less than 45 days from the departure date. Failure to comply with this requirement may result in cancellation and the deposit is non-refundable.

What if I have health problems?

If the congregation has chronic illness and is undergoing dialysis treatment, for example, they need to inform

Do the IKHLAS Umrah packages include a Mutawif?

IKHLAS Umrah provides young, experienced Malaysian Mutawifs who will accompany the congregations throughout the trip as a group leader to guide them during visitations and to perform umrah.

Are there mobile apps that are required while in Haramain?

Pilgrims are required to download the the IKHLAS & Nusuk apps on their smartphones.

  • IKHLAS - To use Umrah Guide Book as guidance.
  • Nusuk - To apply for umrah permit, visit Raudhah & Haram prayers.

When can I apply for an umrah slot and a Raudah visit permit?

Application for Umrah slots & Raudah visit permit can be made after the Nusuk application has been activated and is subject to vacancy and advice by Mutawif.

What is the age limit that can go and enter the mosque?

There is no age limit on tourist visa users and there is also no age limit for children who follow their families to perform prayers at the Grand Mosque and the Prophet's Mosque.

Which airline does IKHLAS Umrah use?

IKHLAS Umrah provides AirAsia X direct flights to Jeddah or Madinah

What are the available routes?

The routes currently available are:




*Depends on the package chosen.

What is the baggage allowance for each guest?

All airlines provide free baggage allowance, but terms and conditions may differ, depending on the airline or airport authorities. Everyone will be notified of the conditions before their flights and it is the responsibility of the guest to pay the excess baggage charge.

AirAsia X

KUL - JED : 20kg x 1 baggage + 7kg hand carry baggage

JED - KUL : 30kg x 1 baggage + 7kg hand carry baggage

What are the meals provided in Mecca and Medina?

Except for Umrah Super Economy package, all IKHLAS Umrah packages are fullboard which includes breakfast, lunch & dinner.

What mode of transportation is used for travel and tours during Umrah?

We provide air-conditioned executive coaches for all IKHLAS Umrah pilgrims in Mecca, Medina and Jeddah.

Will prices, dates and programs change?

Please note that dates and prices are subject to change. If there are any changes, IKHLAS Umrah will notify the congregation. The only exception to the program is that it may vary on the day of the visit based on availability and situation.

How do I contact an IKHLAS Umrah representative for further enquiries?

If you require further information, kindly contact IKHLAS Umrah Hotline via WhatsApp at +6010-5246864 or email to [email protected].