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IKHLAS Umrah Package 1447/1448 Hijrah (2026/2027)

Umrah with ikhlas.com offers packages that are affordable, convenient and safe. Explore packages that suits your budget and plan your trip now!

1448H Umrah Packages

Umrah + Ziarah

Celebrity/KOL Umrah Packages

Special Umrah Packages

Provide a well-known and understood schedule to make the trip smooth.

Ma

Mardiana

21 Februari 2023

Alhamdulillah everything went well, very good service.

Mo

Mohd Shahrin M. S.

02 Mac 2023

Alhamdulillah...my umrah went well. Insurance coverage was very helpful when I was sick in Mecca.

Am

Amri Syah I.

14 Disember 2022

Personally, for the first time performing Umrah, I am very satisfied with Ikhlas.com

Az

Azhar Abu A.

25 April 2024

All perfect

Af

Afiq Iskandar N.

25 April 2024

Alhamdulillah everything is fine

Si

Siti Nor F. B. A. J.

25 April 2024

No comments all the best

Ka

Kamil Hafiz M. S.

25 April 2024

Keep up the best service quality..

No

Nor Hasimah S.

25 November 2023

No weakness. Very satisfactory service.

Mo

Mohamed J.

25 November 2023

Regardless, Alhamdulillah and thanks to the Ikhlas and the team for providing us the best

Ad

Adawiyyah Md F.

7 Disember 2022

Pleasant Umrah journey with IKHLAS. Comfortable accommodations, good service, and thoughtful gestures. Affordable pricing compared to other agents. Air Asia X provided comfortable seats and meals. Easy online payment with Air Asia points. Well-managed group with experienced Mutawwif. Highly recommended for Umrah journeys. Visit their website or FB page for details. Looking forward to future journeys with IKHLAS.

Ma

Masheey

9h 7m

Alhamdulillah overall it is the best. InsyaAllah, for the next Umrah, I will use the service from ikhlas.com. InsyaAllah

Mo

Mohd Adenin B.

02 May 2024

This is my second time to Umrah, the first time with a different agency. Alhamdulillah, my choice to follow this agency was the right choice, with Allah permission. The mutawif who are very experienced, but do not hesitate to share knowledge with the congregation, very sporting and caring. The great experience and fulfillment we gained, guided by Ustaz Mohd Atiq and PU Azihal, also guided by Ustazah Nur who took us to Raudhah, was a very meaningful experience. The service and service provided is the best, from the journey to the return to the homeland. Overall, we are very grateful and satisfied with the IKHLAS team!

Az

Azlina Bt A. B.

02 May 2024

Everything is given the best, including the Muttawif's time management and concern

Ra

Randi Adhi P.

02 May 2024

Very satisfying and recommended

No

Noradilah S.

02 May 2024

Greetings, I am one of the pilgrims who performed Umrah for the first time, very very very very satisfied with the quality of service provided by IKHLAS. From the management before departure at KLIA2, until arriving at the airport last night, we were given excellent service from IKHLAS. Services from the Head Mutawif, Ustaz Mohd Atiq, as well as the head as Mutawif Bus 2, PU Azihal, is very very exceptional. Filling after filling given, the nature of the two mutawifs who are very experienced but not clumsy in sharing knowledge, sporting (plus in serving the busyness of our gang of 4 pinting girls :D), helping no matter the time, and ready to take care of every situation and existence of the congregation, and many more are unsaid. The experience of performing Umrah and being able to enter Raudhah is very beautiful for us, especially me who set foot on the holy land for the first time. In Madinah, especially the Raudhah slot, we are led by Mutawifah Ustazah Nur, who is very experienced, and very kind and helpful to each one of us. The care and attention she provides is very touching and essential in making us sure we have the best experience in Raudhah (We get to be in the front row, right in front of the Mihrab!). Her services, along with both Mutawifs, are the best I have ever experienced. All in all, our decision of choosing IKHLAS as the agency leading us for this umrah, is one of the best decisions we ever made. Thank you IKHLAS team!

Ra

Raihana R.

02 May 2024

Alhamdulillah everything is the best

Za

Zarina S.

02 May 2024

1) During the first umrah led by a mutawif it is suggested to ensure that there are no pilgrims who are late in completing each pillar such as tawaf @ saie need to be accompanied by a Ikhlas representative, especially for the frail and elderly pilgrims
2) Always monitor or ask about the news of the congregation in wa group or during the briefing regarding the health status and help in terms of medicine supplies if the congregation does not have a supply of medicine
3) ensure bus parking at the miqat place in halal land, especially in Tanaim to avoid the intention of miqatb in the bus in haram land
4) during luggage check-in 'if it's appropriate', pilgrims wait in room c2 due to the limited number of seats in the check-in luggage room
5) it is suggested that before the return flight be given information about the location for the arrival briefing or information in the wa group agihan air zam².
6) Overall, the service performed by a Ikhlas team is very satisfactory, especially with the planning and permission of Allah SWT, the male congregation was able to pray the morning prayer in Raudhah on 8/5/24.

Ma

Mazwin S.

02 May 2024

Very satisfying

No

Noorhayatti Mohd R.

02 May 2024

No Comments except this agent is the best.. and the mutawif is very kind and caring.. patience to all the congregation.. U all the best

Ad

Adilah Abu B.

02 May 2024

Thank you Ikhlas.

Zu

Zubaidah

08 Mac 2023

If there is a provision I will choose the Ikhlas again for the future. All the services provided are very best. Very satisfied with the help of the management as this is our first family involving young children.

Si

Siti

09 Februari 2023

Medina Hotel's menu is Very Satisfactory, and a Different and Special Room for the Malaysian Congregation.

Jo

Johary Mohamed A.

09 Januari 2023

All is good. Excellent!

Sh

Shimah K.

13 November 2023

Alhamdulillah very satisfied with the team at Ikhlas.com

Ah

Ahmad S.

16 November 2022

Excellent service despite the most affordable package prices. Despite the first time left & lack of preparation, the Team Ikhlas helps a lot. Furthermore, IKHLAS Apps really make it easier for Umrah worship. Maybe IKHLAS Apps can increase the practices/prayers that can be practise while there.

Am

Amsyar Mohamad A. L.

16 November 2022

Alhamdulillah very satisfied with the Ikhlas Team ikhlas.com

Ah

Ahmad S.

16 November 2022

All the best ..

Ah

Ahmad S.

16 November 2022

Everything is the best, well worth it

Ab

Abu Bakar S.

19 November 2022

Traveling, visits, information, and by Mutawif are very satisfying.

Ab

Abdul Khalim Z. A.

21 Februari 2023

Overall, it is very satisfying according to the package provided.

Mo

Mohd Farid A. R.

21 Februari 2023

Continue the commitment at the best level

No

Nor Muhamad I. N. A.

21 Ogos 2023

Alhamdulillah all the services are very satisfactory

Su

Suhaila S.

22 Oktober 2023

Very happy with the RM5990 ikhlas economy package .. worth the first time and the best service.

Sh

Shariza Mohd S.

29 Januari 2023

Good thing from Allah...Ikhlas gave me and my family good service and cooperation.

Ra

Raja Khairil A. R. A.

29 Januari 2023

1. Arrangement airport to and back is very satisfying and truly awesome.
2. Mutawif Ustaz Mizan is very helpful, and simple and does not feel lost in Umrah. Honestly, he is such an awesome Ustaz
3. The hotel arrangement is awesome (close and comfortable). Although the hotel of Medina is small for adults we spent most of the time in a mosque, hence, no issue.
4. The care service provided by Pn Bulan is very satisfactory. She did text to make sure Ikhlas group followed the itinerary.
5. The itinerary provided, is simple and allows the congregation to focus on worship and not so much on other matters.
We managed to tour around Mecca and Medina. The time allotted is not rushed and burdensome.
So far after the Umrah experience, there is no feedback coz everything is awesome. Alhamdulillah.

Mu

Muhd Iqbal M.

3 Disember 2022

Alhamdullillah everything going smooth… in terms of service so far. All the best…

Ha

Hafizatul Akmar K.

3 Disember 2022

Provide a well-known and understood schedule to make the trip smooth.

Ma

Mardiana

21 Februari 2023

Alhamdulillah everything went well, very good service.

Mo

Mohd Shahrin M. S.

02 Mac 2023

Alhamdulillah...my umrah went well. Insurance coverage was very helpful when I was sick in Mecca.

Am

Amri Syah I.

14 Disember 2022

Personally, for the first time performing Umrah, I am very satisfied with Ikhlas.com

Az

Azhar Abu A.

25 April 2024

All perfect

Af

Afiq Iskandar N.

25 April 2024

Alhamdulillah everything is fine

Si

Siti Nor F. B. A. J.

25 April 2024

No comments all the best

Ka

Kamil Hafiz M. S.

25 April 2024

Keep up the best service quality..

No

Nor Hasimah S.

25 November 2023

No weakness. Very satisfactory service.

Mo

Mohamed J.

25 November 2023

Regardless, Alhamdulillah and thanks to the Ikhlas and the team for providing us the best

Ad

Adawiyyah Md F.

7 Disember 2022

Pleasant Umrah journey with IKHLAS. Comfortable accommodations, good service, and thoughtful gestures. Affordable pricing compared to other agents. Air Asia X provided comfortable seats and meals. Easy online payment with Air Asia points. Well-managed group with experienced Mutawwif. Highly recommended for Umrah journeys. Visit their website or FB page for details. Looking forward to future journeys with IKHLAS.

Ma

Masheey

9h 7m

Alhamdulillah overall it is the best. InsyaAllah, for the next Umrah, I will use the service from ikhlas.com. InsyaAllah

Mo

Mohd Adenin B.

02 May 2024

This is my second time to Umrah, the first time with a different agency. Alhamdulillah, my choice to follow this agency was the right choice, with Allah permission. The mutawif who are very experienced, but do not hesitate to share knowledge with the congregation, very sporting and caring. The great experience and fulfillment we gained, guided by Ustaz Mohd Atiq and PU Azihal, also guided by Ustazah Nur who took us to Raudhah, was a very meaningful experience. The service and service provided is the best, from the journey to the return to the homeland. Overall, we are very grateful and satisfied with the IKHLAS team!

Az

Azlina Bt A. B.

02 May 2024

Everything is given the best, including the Muttawif's time management and concern

Ra

Randi Adhi P.

02 May 2024

Very satisfying and recommended

No

Noradilah S.

02 May 2024

Greetings, I am one of the pilgrims who performed Umrah for the first time, very very very very satisfied with the quality of service provided by IKHLAS. From the management before departure at KLIA2, until arriving at the airport last night, we were given excellent service from IKHLAS. Services from the Head Mutawif, Ustaz Mohd Atiq, as well as the head as Mutawif Bus 2, PU Azihal, is very very exceptional. Filling after filling given, the nature of the two mutawifs who are very experienced but not clumsy in sharing knowledge, sporting (plus in serving the busyness of our gang of 4 pinting girls :D), helping no matter the time, and ready to take care of every situation and existence of the congregation, and many more are unsaid. The experience of performing Umrah and being able to enter Raudhah is very beautiful for us, especially me who set foot on the holy land for the first time. In Madinah, especially the Raudhah slot, we are led by Mutawifah Ustazah Nur, who is very experienced, and very kind and helpful to each one of us. The care and attention she provides is very touching and essential in making us sure we have the best experience in Raudhah (We get to be in the front row, right in front of the Mihrab!). Her services, along with both Mutawifs, are the best I have ever experienced. All in all, our decision of choosing IKHLAS as the agency leading us for this umrah, is one of the best decisions we ever made. Thank you IKHLAS team!

Ra

Raihana R.

02 May 2024

Alhamdulillah everything is the best

Za

Zarina S.

02 May 2024

1) During the first umrah led by a mutawif it is suggested to ensure that there are no pilgrims who are late in completing each pillar such as tawaf @ saie need to be accompanied by a Ikhlas representative, especially for the frail and elderly pilgrims
2) Always monitor or ask about the news of the congregation in wa group or during the briefing regarding the health status and help in terms of medicine supplies if the congregation does not have a supply of medicine
3) ensure bus parking at the miqat place in halal land, especially in Tanaim to avoid the intention of miqatb in the bus in haram land
4) during luggage check-in 'if it's appropriate', pilgrims wait in room c2 due to the limited number of seats in the check-in luggage room
5) it is suggested that before the return flight be given information about the location for the arrival briefing or information in the wa group agihan air zam².
6) Overall, the service performed by a Ikhlas team is very satisfactory, especially with the planning and permission of Allah SWT, the male congregation was able to pray the morning prayer in Raudhah on 8/5/24.

Ma

Mazwin S.

02 May 2024

Very satisfying

No

Noorhayatti Mohd R.

02 May 2024

No Comments except this agent is the best.. and the mutawif is very kind and caring.. patience to all the congregation.. U all the best

Ad

Adilah Abu B.

02 May 2024

Thank you Ikhlas.

Zu

Zubaidah

08 Mac 2023

If there is a provision I will choose the Ikhlas again for the future. All the services provided are very best. Very satisfied with the help of the management as this is our first family involving young children.

Si

Siti

09 Februari 2023

Medina Hotel's menu is Very Satisfactory, and a Different and Special Room for the Malaysian Congregation.

Jo

Johary Mohamed A.

09 Januari 2023

All is good. Excellent!

Sh

Shimah K.

13 November 2023

Alhamdulillah very satisfied with the team at Ikhlas.com

Ah

Ahmad S.

16 November 2022

Excellent service despite the most affordable package prices. Despite the first time left & lack of preparation, the Team Ikhlas helps a lot. Furthermore, IKHLAS Apps really make it easier for Umrah worship. Maybe IKHLAS Apps can increase the practices/prayers that can be practise while there.

Am

Amsyar Mohamad A. L.

16 November 2022

Alhamdulillah very satisfied with the Ikhlas Team ikhlas.com

Ah

Ahmad S.

16 November 2022

All the best ..

Ah

Ahmad S.

16 November 2022

Everything is the best, well worth it

Ab

Abu Bakar S.

19 November 2022

Traveling, visits, information, and by Mutawif are very satisfying.

Ab

Abdul Khalim Z. A.

21 Februari 2023

Overall, it is very satisfying according to the package provided.

Mo

Mohd Farid A. R.

21 Februari 2023

Continue the commitment at the best level

No

Nor Muhamad I. N. A.

21 Ogos 2023

Alhamdulillah all the services are very satisfactory

Su

Suhaila S.

22 Oktober 2023

Very happy with the RM5990 ikhlas economy package .. worth the first time and the best service.

Sh

Shariza Mohd S.

29 Januari 2023

Good thing from Allah...Ikhlas gave me and my family good service and cooperation.

Ra

Raja Khairil A. R. A.

29 Januari 2023

1. Arrangement airport to and back is very satisfying and truly awesome.
2. Mutawif Ustaz Mizan is very helpful, and simple and does not feel lost in Umrah. Honestly, he is such an awesome Ustaz
3. The hotel arrangement is awesome (close and comfortable). Although the hotel of Medina is small for adults we spent most of the time in a mosque, hence, no issue.
4. The care service provided by Pn Bulan is very satisfactory. She did text to make sure Ikhlas group followed the itinerary.
5. The itinerary provided, is simple and allows the congregation to focus on worship and not so much on other matters.
We managed to tour around Mecca and Medina. The time allotted is not rushed and burdensome.
So far after the Umrah experience, there is no feedback coz everything is awesome. Alhamdulillah.

Mu

Muhd Iqbal M.

3 Disember 2022

Alhamdullillah everything going smooth… in terms of service so far. All the best…

Ha

Hafizatul Akmar K.

3 Disember 2022

Provide a well-known and understood schedule to make the trip smooth.

Ma

Mardiana

21 Februari 2023

Alhamdulillah everything went well, very good service.

Mo

Mohd Shahrin M. S.

02 Mac 2023

Alhamdulillah...my umrah went well. Insurance coverage was very helpful when I was sick in Mecca.

Am

Amri Syah I.

14 Disember 2022

Personally, for the first time performing Umrah, I am very satisfied with Ikhlas.com

Az

Azhar Abu A.

25 April 2024

All perfect

Af

Afiq Iskandar N.

25 April 2024

Alhamdulillah everything is fine

Si

Siti Nor F. B. A. J.

25 April 2024

No comments all the best

Ka

Kamil Hafiz M. S.

25 April 2024

Keep up the best service quality..

No

Nor Hasimah S.

25 November 2023

No weakness. Very satisfactory service.

Mo

Mohamed J.

25 November 2023

Regardless, Alhamdulillah and thanks to the Ikhlas and the team for providing us the best

Ad

Adawiyyah Md F.

7 Disember 2022

Pleasant Umrah journey with IKHLAS. Comfortable accommodations, good service, and thoughtful gestures. Affordable pricing compared to other agents. Air Asia X provided comfortable seats and meals. Easy online payment with Air Asia points. Well-managed group with experienced Mutawwif. Highly recommended for Umrah journeys. Visit their website or FB page for details. Looking forward to future journeys with IKHLAS.

Ma

Masheey

9h 7m

Alhamdulillah overall it is the best. InsyaAllah, for the next Umrah, I will use the service from ikhlas.com. InsyaAllah

Mo

Mohd Adenin B.

02 May 2024

This is my second time to Umrah, the first time with a different agency. Alhamdulillah, my choice to follow this agency was the right choice, with Allah permission. The mutawif who are very experienced, but do not hesitate to share knowledge with the congregation, very sporting and caring. The great experience and fulfillment we gained, guided by Ustaz Mohd Atiq and PU Azihal, also guided by Ustazah Nur who took us to Raudhah, was a very meaningful experience. The service and service provided is the best, from the journey to the return to the homeland. Overall, we are very grateful and satisfied with the IKHLAS team!

Az

Azlina Bt A. B.

02 May 2024

Everything is given the best, including the Muttawif's time management and concern

Ra

Randi Adhi P.

02 May 2024

Very satisfying and recommended

No

Noradilah S.

02 May 2024

Greetings, I am one of the pilgrims who performed Umrah for the first time, very very very very satisfied with the quality of service provided by IKHLAS. From the management before departure at KLIA2, until arriving at the airport last night, we were given excellent service from IKHLAS. Services from the Head Mutawif, Ustaz Mohd Atiq, as well as the head as Mutawif Bus 2, PU Azihal, is very very exceptional. Filling after filling given, the nature of the two mutawifs who are very experienced but not clumsy in sharing knowledge, sporting (plus in serving the busyness of our gang of 4 pinting girls :D), helping no matter the time, and ready to take care of every situation and existence of the congregation, and many more are unsaid. The experience of performing Umrah and being able to enter Raudhah is very beautiful for us, especially me who set foot on the holy land for the first time. In Madinah, especially the Raudhah slot, we are led by Mutawifah Ustazah Nur, who is very experienced, and very kind and helpful to each one of us. The care and attention she provides is very touching and essential in making us sure we have the best experience in Raudhah (We get to be in the front row, right in front of the Mihrab!). Her services, along with both Mutawifs, are the best I have ever experienced. All in all, our decision of choosing IKHLAS as the agency leading us for this umrah, is one of the best decisions we ever made. Thank you IKHLAS team!

Ra

Raihana R.

02 May 2024

Alhamdulillah everything is the best

Za

Zarina S.

02 May 2024

1) During the first umrah led by a mutawif it is suggested to ensure that there are no pilgrims who are late in completing each pillar such as tawaf @ saie need to be accompanied by a Ikhlas representative, especially for the frail and elderly pilgrims
2) Always monitor or ask about the news of the congregation in wa group or during the briefing regarding the health status and help in terms of medicine supplies if the congregation does not have a supply of medicine
3) ensure bus parking at the miqat place in halal land, especially in Tanaim to avoid the intention of miqatb in the bus in haram land
4) during luggage check-in 'if it's appropriate', pilgrims wait in room c2 due to the limited number of seats in the check-in luggage room
5) it is suggested that before the return flight be given information about the location for the arrival briefing or information in the wa group agihan air zam².
6) Overall, the service performed by a Ikhlas team is very satisfactory, especially with the planning and permission of Allah SWT, the male congregation was able to pray the morning prayer in Raudhah on 8/5/24.

Ma

Mazwin S.

02 May 2024

Very satisfying

No

Noorhayatti Mohd R.

02 May 2024

No Comments except this agent is the best.. and the mutawif is very kind and caring.. patience to all the congregation.. U all the best

Ad

Adilah Abu B.

02 May 2024

Thank you Ikhlas.

Zu

Zubaidah

08 Mac 2023

If there is a provision I will choose the Ikhlas again for the future. All the services provided are very best. Very satisfied with the help of the management as this is our first family involving young children.

Si

Siti

09 Februari 2023

Medina Hotel's menu is Very Satisfactory, and a Different and Special Room for the Malaysian Congregation.

Jo

Johary Mohamed A.

09 Januari 2023

All is good. Excellent!

Sh

Shimah K.

13 November 2023

Alhamdulillah very satisfied with the team at Ikhlas.com

Ah

Ahmad S.

16 November 2022

Excellent service despite the most affordable package prices. Despite the first time left & lack of preparation, the Team Ikhlas helps a lot. Furthermore, IKHLAS Apps really make it easier for Umrah worship. Maybe IKHLAS Apps can increase the practices/prayers that can be practise while there.

Am

Amsyar Mohamad A. L.

16 November 2022

Alhamdulillah very satisfied with the Ikhlas Team ikhlas.com

Ah

Ahmad S.

16 November 2022

All the best ..

Ah

Ahmad S.

16 November 2022

Everything is the best, well worth it

Ab

Abu Bakar S.

19 November 2022

Traveling, visits, information, and by Mutawif are very satisfying.

Ab

Abdul Khalim Z. A.

21 Februari 2023

Overall, it is very satisfying according to the package provided.

Mo

Mohd Farid A. R.

21 Februari 2023

Continue the commitment at the best level

No

Nor Muhamad I. N. A.

21 Ogos 2023

Alhamdulillah all the services are very satisfactory

Su

Suhaila S.

22 Oktober 2023

Very happy with the RM5990 ikhlas economy package .. worth the first time and the best service.

Sh

Shariza Mohd S.

29 Januari 2023

Good thing from Allah...Ikhlas gave me and my family good service and cooperation.

Ra

Raja Khairil A. R. A.

29 Januari 2023

1. Arrangement airport to and back is very satisfying and truly awesome.
2. Mutawif Ustaz Mizan is very helpful, and simple and does not feel lost in Umrah. Honestly, he is such an awesome Ustaz
3. The hotel arrangement is awesome (close and comfortable). Although the hotel of Medina is small for adults we spent most of the time in a mosque, hence, no issue.
4. The care service provided by Pn Bulan is very satisfactory. She did text to make sure Ikhlas group followed the itinerary.
5. The itinerary provided, is simple and allows the congregation to focus on worship and not so much on other matters.
We managed to tour around Mecca and Medina. The time allotted is not rushed and burdensome.
So far after the Umrah experience, there is no feedback coz everything is awesome. Alhamdulillah.

Mu

Muhd Iqbal M.

3 Disember 2022

Alhamdullillah everything going smooth… in terms of service so far. All the best…

Ha

Hafizatul Akmar K.

3 Disember 2022

Planning to travel in a group?

We offer customised tours for medium to large groups - companies, clubs, school or families trips, we craft travel itineraries according to your needs.

Talk to us

Country Code

Malaysia +60

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Why ikhlas.com?

USP

Strategic Locations

For pilgrims' ease and comfort, hotels are carefully handpicked to be closer to the Haramain.

USP

Cashless Medical Treatment (MedicAssist)

In case of emergency, get treated with ease and speed

USP

Earn Airasia Points

Redeem your points to travel, shop, feast and more on airasia Super App.

USP

3x Guided Umrah

Make the most of your Umrah with guidance from experienced Mutawwif

USP

Porter Service

Enjoy a smooth and worry-free Umrah journey with us

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In partnership with trusted brands

Airasia
Airasia Rewards
Welcome Saudi
Ministry of Hajj and Umrah
Saraya Al Ansar International
Mosaed Al Matrafy Sons for Services of Umrah

Frequently Asked Questions

What are the types of Umrah packages offered?

IKHLAS Umrah offers affordable, convenient and comprehensive packages to meet the diverse needs of pilgrims across the region. The latest packages available are:

• Umrah Super Economy (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Economy (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Standard (9 Days 7 Nights & 12 Days 10 Nights)

• Umrah Premium (9 Days 7 Nights & 12 Days 10 Nights)

What is included in my Umrah package?

• Flight ticket

• Baggage Allowance

• 5 or 3 nights in Medina

• 5 or 4 Nights stay in Mecca

• 1 Night in Taif (Umrah Premium only)

• Airport tax and fuel surcharge.

• Umrah/Tourist Visa

• Insurance: Included in the Visa (Tourist or Umrah)

• Accommodation, meals and drinks as stated in the itinerary (except Umrah Super Economy)

• Transportation by bus for tours and travel stated in the itinerary

• Exclusive ikhlas.com merchandise (except Umrah Super Economy)

What is the Standard Operating Procedure (SOP) for the prevention of Covid 19 for the implementation of the journey to perform Umrah?

Malaysia SOP

1) Make sure you have received 2 doses of vaccine and 1 dose of booster.

2) Healthy and no symptoms of COVID 19. If necessary, get a letter of confirmation from a doctor.

3) Prepare a passport that is still valid for at least 6 months, 4 pieces of pictures measuring 4 x 6 cm and an ACYW 135 injection book.

I am a staff of Capital A (AirAsia) also known as an Allstar. Is there a special rate and how do I make a booking?

Allstars get to enjoy a special discount on all ikhlas.com Umrah packages. Here is how you can apply:

Provide the following information during the booking process:

a. Valid email address

b. Staff ID

Kindly note that the discount does not apply to mixed carriers. Allstars must fly with AirAsia X only.

Please note that the offer is currently available only for citizens of Malaysia, Indonesia, Bangladesh, Singapore and Brunei. If you hold a foreign visa from Indonesia or Bangladesh, the processing time takes up to 30 operational days. We kindly request you to avoid last minute bookings if you are not a Malaysian citizen.

*The special discount does not applied to Embargo/ blackout period.

What is the visa type provided by ikhlas.com Umrah for the pilgrims?

Umrah visa (*subject to the Pilgrim's Nationality and current situation and circular issued by the Kingdom of Saudi Arabia)

What documents are needed for visa application?

Pilgirms need to prepare:

Documents 1, 2, 3 and additional documents as required.

1) International passport that is still valid for 6 months prior to the date of departure with 6 blank pages.

2) 4 pieces of pictures for Umrah Visa measuring 4 x 6cm with white background and 80% face size. (Male: Without songkok / Female: Veiled)

3) Biometric confirmation detail through pilgrim's registered email.

4) Book/letter of meningitis injection ACYW135.

5) Copy of Covid 19 vaccine injection certificate and booster dose (booster).

*Additional documents for non-Malaysian citizens please consult with ikhlas.com

What types of vaccine are required to perform Umrah?

  • 2 doses of Covid-19 vaccine and 1 dose of booster.
  • Meningitis vaccine ACYW-135.

Do I need to purchase additional insurance?

  • All registered pilgrims will be offered Covid 19 insurance provided by the Saudi Arabian government when applying for a Tourist Visa. This contribution is included in the package. This insurance is valid for one month from the day of arrival in Saudi Arabia. If the guest wants to purchase additional coverage, we strongly encourage doing so.

Should you need extra coverage, you are encouraged to take additional insurance.

When will the Umrah course be held?

Umrah courses will be organised a month before the departure date and updated from time to time to all pilgrims who have registered.

What is the deposit amount and when should I make full payment?

The deposit amount is MYR1,000 per person and full payment is required less than 45 days from the departure date. Failure to comply with this requirement may result in cancellation and the deposit is non-refundable.

What if I have health problems?

If the congregation has chronic illness and is undergoing dialysis treatment, for example, they need to inform ikhlas.com.

Do the ikhlas.com Umrah packages include a Mutawif?

IKHLAS Umrah provides young, experienced Malaysian Mutawifs who will accompany the congregations throughout the trip as a group leader to guide them during visitations and to perform umrah.

Are there mobile apps that are required while in Haramain?

Pilgrims are required to download the the ikhlas.com & Nusuk apps on their smartphones.

  • IKHLAS - To use Umrah Guide Book as guidance.
  • Nusuk - To apply for umrah permit, visit Raudhah & Haram prayers.

When can I apply for an umrah slot and a Raudah visit permit?

Application for Umrah slots & Raudah visit permit can be made after the Nusuk application has been activated and is subject to vacancy and advice by Mutawif.

What is the age limit that can go and enter the mosque?

There is no age limit on tourist visa users and there is also no age limit for children who follow their families to perform prayers at the Grand Mosque and the Prophet's Mosque.

Which airline does ikhlas.com Umrah use?

IKHLAS Umrah provides AirAsia X direct flights to Jeddah or Madinah

What are the available routes?

The routes currently available are:

• MED-MED-MAK-JED

• JED-MED-MAK-JED

• JED-MEK-MED-MED

*Depends on the package chosen.

What is the baggage allowance for each guest?

All airlines provide free baggage allowance, but terms and conditions may differ, depending on the airline or airport authorities. Everyone will be notified of the conditions before their flights and it is the responsibility of the guest to pay the excess baggage charge.

AirAsia X

KUL - JED : 20kg x 1 baggage + 7kg hand carry baggage

JED - KUL : 30kg x 1 baggage + 7kg hand carry baggage

What are the meals provided in Mecca and Medina?

Except for Umrah Super Economy package, all ikhlas.com Umrah packages are fullboard which includes breakfast, lunch & dinner.

What mode of transportation is used for travel and tours during Umrah?

We provide air-conditioned executive coaches for all ikhlas.com Umrah pilgrims in Mecca, Medina and Jeddah.

Will prices, dates and programs change?

Please note that dates and prices are subject to change. If there are any changes, ikhlas.com Umrah will notify the congregation. The only exception to the program is that it may vary on the day of the visit based on availability and situation.

How do I contact an ikhlas.com Umrah representative for further enquiries?

If you require further information, kindly contact ikhlas.com Umrah Hotline via WhatsApp at +6010-5246864 or email to [email protected].

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